At Rhima, we take pride in the quality, reliability, and long-term performance of our infection control equipment. We are issuing this service advisory to ensure our customers have accurate technical information regarding the servicing, validation, and ongoing compliance of their Rhima Deko 190 washer disinfectors.
Key Takeaway: Before accepting advice that your Deko 190 is obsolete, non-compliant, or requires immediate replacement, contact Rhima directly. With proper factory-recommended maintenance and thermal validation, these machines continue to operate safely and effectively for decades.
Deko 190 GT Washer Disinfector
Addressing Misleading Service Claims
Rhima has recently become aware that some third-party service providers may be using misleading validation practices or making inaccurate technical claims. These claims often suggest that existing Rhima equipment is non-compliant or at the end of its operational life, leading customers to believe an expensive replacement is required.
Long-Term Reliability & Compliance
The Rhima Deko 190 is engineered for long-term operational performance when maintained according to manufacturer specifications.
- Proven Longevity: Across Australia, a significant number of Deko 190 units remain in daily operation, including machines approaching or exceeding 20 years of service
- Standards Compliance: When maintained with regular preventative servicing and thermal validation; these units consistently validate accurately against current Australian and international washer disinfector standards.
Before You Replace, Speak with Rhima Direct
If a third-party provider has advised that your Deko 190 is non-compliant or obsolete, we strongly recommend requesting a secondary assessment from our factory-trained team before making a replacement decision.
Our dedicated service engineers provide:
- Official manufacturer-recommended preventative maintenance
- Thermal validation compliant with national infection control standards
- Genuine spare parts availability and technical support
Need Guidance on Your Equipment?
To verify the compliance status of your Deko 190 or schedule a validation assessment, contact our service team:
- Phone: 1300 347 944
- Email: service@rhima.com.au
- Official Document: Download the official executive letter signed by Sarah Vandertop, Co-CEO of Rhima Australia.
Visual representation of Rhima’s Deko Washer Disinfectors